Planned maintenance is an essential tool for lowering ownership costs long term and preventing large scale failure. As well as the financial benefits that planned maintenance provides, significant improvements in tenant relations can be realised through improved living conditions.
Daniel James Construction Services work closely with our customers to plan and implement programmes of proactive maintenance that minimise the impact to tenants. Our experienced customer services team ensure that both tenant and client are kept well informed as works progress.
Comprehensive quality control processes are followed as works progress to avoid the need for costly return visits that can damage the relationship with tenants.
We have fine tuned our processes to deliver a service that minimises the impact of planned works.
Our customer service team handle communications before and during scheduled works to ensure that tenants are kept fully up to date with timescales and other important details.
Tenant feedback is invaluable. It's this feedback that drives improvement and helps us to continually evolve our offering to better meet the needs of our customers.
The saftey and wellbeing of our people and those affected by our operations is of paramount importance and we are steadfast in the application of our carefully constructed policies.